Terms of Service


Last updated: February 6, 2026

Welcome to GreatCart.in ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to be bound by these Terms.

Please read them carefully before using our services.

1. Account Terms

  • To place an order on our website, you may be required to create an account or provide accurate personal information.

  • You agree to provide current, complete, and accurate information during registration and checkout.

  • You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.

  • We reserve the right to suspend or terminate accounts that provide false, misleading, or incomplete information.

2. Pricing and Payment

  • All prices displayed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as stated.

  • Prices are subject to change without prior notice.

  • Payments are processed securely through third-party payment gateways.

  • We do not store your credit/debit card or UPI details.

  • An order will be considered confirmed only after successful payment.

3. Product Descriptions

  • We strive to display product descriptions, images, and specifications as accurately as possible.

  • However, we do not guarantee that all product details are error-free, complete, or current.

  • Slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

4. Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to accept, reject, or cancel any order at our discretion, including but not limited to:

    • Product unavailability

    • Pricing or description errors

    • Suspected fraudulent activity

  • If your order is cancelled after payment, the amount will be refunded as per our refund policy.

5. Shipping and Delivery

  • Orders are processed within 1–3 business days after order confirmation, unless stated otherwise.

  • Delivery timelines provided are estimates and may vary due to logistics, weather, or other external factors.

  • We are not responsible for delays caused by courier partners or events beyond our control.

  • Shipping charges, if any, will be clearly displayed at checkout.

6. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Products must be returned in unused, original condition with all packaging intact.

  • Certain items may be non-returnable or non-refundable as clearly mentioned on the product page.

  • Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

7. Prohibited Uses

You agree not to use the website for:

  • Any unlawful or fraudulent purpose

  • Violating any applicable Indian laws or regulations

  • Transmitting malicious code, viruses, or harmful software

  • Attempting to gain unauthorized access to our systems

  • Misusing content, trademarks, or intellectual property belonging to [STORE NAME]

Violation of these terms may result in immediate termination of access.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of GreatCart.in and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

  • GreatCart.in shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless GreatCart.in, its owners, employees, and partners from any claims, damages, or expenses arising out of your misuse of the website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.

12. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of the revised Terms.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us:

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.